Why You & Your Pets Will Love It:
- - Adjustable Setup: Cat ramp supports two-, three-, or four-step assembly at about 11.2", 16.5", or 21.7", so you can match sofa sides or other low to mid-height furniture and avoid choosing the wrong height the first time
- - Wide Step Layout: Wider platforms make cat step easier to climb: first, third, and fourth steps are 15.7" x 7.9", second is 15.7" x 23.6", and lower rise helps senior, young, or sick cats reach sofas
- - Scratch Post Combo: Built with a scratching post, cat ladder help pets climb up and down while covering daily scratching and claw care, so you lift them onto furniture less often and scratching attention shifts away from your sofa
- - Easy Home Care: The soft long plush surface provides a cozy spot for cats to rest, while a dry cloth makes daily dust and light dirt easy to remove, helping keep the cat step stool clean and tidy with minimal effort
- - Pet Size Range: This cat stool suits cats up to 16 lbs for single-cat use and dogs up to 22 lbs under 13.8" long; the 31.5" x 15.7" x 21.7" size fits rooms and keeps pets nearby
Features
Features
Specifications
Specifications
Package includes
Package includes
Return and Refund Policy
Return and Refund Policy
At PAWHUT, we aim to make your shopping experience as smooth and enjoyable as possible. If you are not satisfied with your purchase, we're here to help with returns and refunds.
30-Day Return Policy
All purchases may be returned for any reason within 30 days of receipt. To initiate a return, please contact our customer service to obtain a Return Merchandise Authorization (RMA) number. No restocking fees apply, but return shipping may be at the customer’s expense for buyer’s remorse.
One-year Warranty
All new PawHut products come with a one-year warranty covering material and manufacturing defects. Misuse or unauthorized modifications are not covered. Contact PawHut directly within the warranty period for claims. Products from third-party sellers may have different terms; please reach out to the seller for support.
FAQs
Shipping, returns, and order support
Email customerservice@pawhutstore.com
Phone +1-877-644-9366
Support Hours Monday–Friday, 6am–3pm PST(Except all major holidays)
Q: How long does delivery take?
Q: How long does delivery take?
A: Orders are typically processed within 24 hours. After processing, average shipping time is 3-7 business days. Since we ship from multiple warehouses nationwide, delivery is free and we aim to get your order to you as quickly as possible.
Q: Can I return or exchange the product?
Q: Can I return or exchange the product?
A: Yes, we offer a 30-day return window from the date of delivery. Items must be new, unused, and in their original packaging. To start the return process, contact our customer service team to request a Return Merchandise Authorization. If the return is approved, we’ll provide a pre-paid shipping label. Original shipping fees are non-refundable unless the return is due to an error on our part or a product defect. For more details, please see our Refund policy
Q: Can I track my order?
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order has shipped. You can track your order status directly on our Track Order page using either your order number and email/phone number, or your tracking number.