- - Slanted roof: Covered with asphalt, this outside cat house ensures water rolls off, so it doesn't leak into the housing. A great combination of winter warmth and summer shade.
- - Four tiers: A spacious wooden cat house for roaming, climbing and relaxing. It includes a suspension bridge, a private cat house and a balcony. Pets can lay and observe their surroundings from above, making them feel safe and secure.
- - Wooden structure: Made with solid fir wood, it remains strong, firm and upright, ensuring pets are safely supported. With a raised bottom and plastic feet, it keeps them away from the dirty ground.
- - Spacious and easy access: Enough room for up to two cats to roam and play together. There are multiple openings for pets to get in and out easily.
- - Dimensions: 116H x 84L x 60Wcm. Suitable for two cats, each weighing 5kg. Assembly required.
Features
Features
Specifications
Specifications
Package includes
Package includes
Assembly Instructions
Assembly Instructions
Return and Refund Policy
Return and Refund Policy
At PAWHUT, we aim to make your shopping experience as smooth and enjoyable as possible. If you are not satisfied with your purchase, we're here to help with returns and refunds.
30-Day Return Policy
All purchases may be returned for any reason within 30 days of receipt. To initiate a return, please contact our customer service to obtain a Return Merchandise Authorization (RMA) number. No restocking fees apply, but return shipping may be at the customer’s expense for buyer’s remorse.
6 Months Warranty
All new PawHut products come with a 6 months warranty covering material and manufacturing defects. Misuse or unauthorized modifications are not covered. Contact PawHut directly within the warranty period for claims. Products from third-party sellers may have different terms; please reach out to the seller for support.
FAQs
Shipping, returns, and order support
Email customerservice@pawhutstore.com
Phone +1-877-644-9366
Support Hours Monday–Friday, 6am–3pm PST(Except all major holidays)
Q: How long does delivery take?
Q: How long does delivery take?
A: We dispatch orders within 24 hours on weekdays. Delivery takes 1–4 working days for UK Mainland, and 4–8 working days for non-Mainland addresses including the Isle of Man, Isle of Wight, Scottish Highlands and Lowlands, and Channel Islands.
Q: Can I return or exchange the product?
Q: Can I return or exchange the product?
A: Yes, you have 30 days from delivery to return an item. For unwanted items, simply contact us first, then return the item at your own cost within 14 days. Items must be unused and in original packaging. If you’re in UK Mainland, we can arrange a collection for a fee which will be deducted from your refund. For damaged items, please contact us within 7 days; for missing parts, within 30 days. For more details, please see our Refund policy
Q: Can I track my order?
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order has shipped. You can track your order status directly on our Track Order page using either your order number and email/phone number, or your tracking number.