Why You & Your Pets Will Love It:
- - Christmas design: Christmas tree styling with a green body, red accents and yellow flowers turns this cat tree into a hideaway and festive centrepiece, brightening your hallway, living room or balcony for photos and everyday display
- - Dual condos: This two-tier cat scratching post features dual condos with doors, the lower for cats up to 8 kg and the upper for up to 5 kg, giving two cats hiding spaces for relaxed naps
- - Stable support: A 60 x 60 cm base, 13.1 cm thick posts and an anti-tip strap give this 132 cm cat tower support for jumping and climbing, helping it feel reassuring in visible areas at home
- - Climb scratch play: Including a 34 x 17 cm sisal ladder, jute scratching post, flower, four bell bows, star and two teaser balls with bells, the cat scratching tower encourages climbing and scratching, keeping claws off your furniture
- - Easy cleaning: The cat climbing frame has removable, washable condo covers for cleaning hair, dust and odours, helping keep your cat's resting area fresh and making routine upkeep simpler
Features
Features
Specifications
Specifications
Package includes
Package includes
Return and Refund Policy
Return and Refund Policy
At PAWHUT, we aim to make your shopping experience as smooth and enjoyable as possible. If you are not satisfied with your purchase, we're here to help with returns and refunds.
30-Day Return Policy
All purchases may be returned for any reason within 30 days of receipt. To initiate a return, please contact our customer service to obtain a Return Merchandise Authorization (RMA) number. No restocking fees apply, but return shipping may be at the customer’s expense for buyer’s remorse.
6 Months Warranty
All new PawHut products come with a 6 months warranty covering material and manufacturing defects. Misuse or unauthorized modifications are not covered. Contact PawHut directly within the warranty period for claims. Products from third-party sellers may have different terms; please reach out to the seller for support.
FAQs
Shipping, returns, and order support
Email customerservice@pawhutstore.com
Phone +1-877-644-9366
Support Hours Monday–Friday, 6am–3pm PST(Except all major holidays)
Q: How long does delivery take?
Q: How long does delivery take?
A: We dispatch orders within 24 hours on weekdays. Delivery takes 1–4 working days for UK Mainland, and 4–8 working days for non-Mainland addresses including the Isle of Man, Isle of Wight, Scottish Highlands and Lowlands, and Channel Islands.
Q: Can I return or exchange the product?
Q: Can I return or exchange the product?
A: Yes, you have 30 days from delivery to return an item. For unwanted items, simply contact us first, then return the item at your own cost within 14 days. Items must be unused and in original packaging. If you’re in UK Mainland, we can arrange a collection for a fee which will be deducted from your refund. For damaged items, please contact us within 7 days; for missing parts, within 30 days. For more details, please see our Refund policy
Q: Can I track my order?
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order has shipped. You can track your order status directly on our Track Order page using either your order number and email/phone number, or your tracking number.