Why You & Your Pets Will Love It:
- - Backpack design: This cat carrier's backpack-style design eases arm strain and keeps hands freer, making daily walks, commuting, waiting in line, trips to the vet, groomer, or park and in-car transfers more manageable with your pet
- - Removable hard base: A removable hard base helps this dog carrier hold its shape and creates a flat surface for standing or lying down, reducing discomfort from bottom sagging so small pets feel steadier and supported on trips
- - Mesh window airflow: Large breathable mesh windows on the cat backpack improve airflow, widen your pet's view and make quick check-ins easy, so you can watch their condition and keep them comfortable on short indoor or outdoor trips
- - Integrated folding: An integrated folding structure allows the pet carrier to be stored neatly when not in use; folded size is 43L x 39W x 9H cm, taking less room than traditional hard pet crates for easier storage
- - Side pocket storage: Side slip pockets on this puppy carrier keep treats/toys/food/travel accessories, while 600D waterproof-coated Oxford cloth wipes clean and suits daily short trips for cats/dogs/rabbits and small pets up to 5 kg and 30 cm long
Features
Features
Specifications
Specifications
Package includes
Package includes
Return and Refund Policy
Return and Refund Policy
At PAWHUT, we aim to make your shopping experience as smooth and enjoyable as possible. If you are not satisfied with your purchase, we're here to help with returns and refunds.
30-Day Return Policy
All purchases may be returned for any reason within 30 days of receipt. To initiate a return, please contact our customer service to obtain a Return Merchandise Authorization (RMA) number. No restocking fees apply, but return shipping may be at the customer’s expense for buyer’s remorse.
6 Months Warranty
All new PawHut products come with a 6 months warranty covering material and manufacturing defects. Misuse or unauthorized modifications are not covered. Contact PawHut directly within the warranty period for claims. Products from third-party sellers may have different terms; please reach out to the seller for support.
FAQs
Shipping, returns, and order support
Email customerservice@pawhutstore.com
Phone +1-877-644-9366
Support Hours Monday–Friday, 6am–3pm PST(Except all major holidays)
Q: How long does delivery take?
Q: How long does delivery take?
A: We dispatch orders within 24 hours on weekdays. Delivery takes 1–4 working days for UK Mainland, and 4–8 working days for non-Mainland addresses including the Isle of Man, Isle of Wight, Scottish Highlands and Lowlands, and Channel Islands.
Q: Can I return or exchange the product?
Q: Can I return or exchange the product?
A: Yes, you have 30 days from delivery to return an item. For unwanted items, simply contact us first, then return the item at your own cost within 14 days. Items must be unused and in original packaging. If you’re in UK Mainland, we can arrange a collection for a fee which will be deducted from your refund. For damaged items, please contact us within 7 days; for missing parts, within 30 days. For more details, please see our Refund policy
Q: Can I track my order?
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order has shipped. You can track your order status directly on our Track Order page using either your order number and email/phone number, or your tracking number.