Why You & Your Pets Will Love It:
- - Steadier Three-Point Support: Three top tension rods provide multiple floor-to-ceiling contact points, while the 3.9" thick post and large base help reduce wobbling as your cat climbs. The anti-tip rope adds another fixing point for a more reassuring indoor setup
- - Five-Level Climbing Route: This floor-to-ceiling cat tree uses vertical space to give one cat a clear route from the lower ladder to staggered perches. The adjustable 90.6" -102.4" height fits compatible ceilings, creating more room to climb, pause and look out without taking over a broad area of floor
- - Separate Resting Spots: A cat bed, a hammock area, and multiple perches create different places to lounge and observe. The layered cat tower lets your cat choose between a bed, a suspended fabric area, or an elevated platform throughout the day
- - Cat Tree with Sisal Scratching Posts: Three scratching posts wrapped in sisal rope, plus a 1300GSM sisal mat, provide dedicated textures for stretching and claw care. Keeping these surfaces within the climbing route helps redirect everyday scratching away from sofas and curtains, while the dangling toy ball adds play
- - Product Info: Designed for 1 cat up to 11 lbs. Two-person assembly is recommended and takes about 30 minutes; fit the three top rods and anti-tip rope securely, then check all connections before use.
Features
Features
Specifications
Specifications
Package includes
Package includes
Return and Refund Policy
Return and Refund Policy
At PAWHUT, we aim to make your shopping experience as smooth and enjoyable as possible. If you are not satisfied with your purchase, we're here to help with returns and refunds.
30-Day Return Policy
All purchases may be returned for any reason within 30 days of receipt. To initiate a return, please contact our customer service to obtain a Return Merchandise Authorization (RMA) number. No restocking fees apply, but return shipping may be at the customer’s expense for buyer’s remorse.
One-year Warranty
All new PawHut products come with a one-year warranty covering material and manufacturing defects. Misuse or unauthorized modifications are not covered. Contact PawHut directly within the warranty period for claims. Products from third-party sellers may have different terms; please reach out to the seller for support.
FAQs
Shipping, returns, and order support
Email customerservice@pawhutstore.com
Phone +1-877-644-9366
Support Hours Monday–Friday, 6am–3pm PST(Except all major holidays)
Q: How long does delivery take?
Q: How long does delivery take?
A: Orders are typically processed within 24 hours. After processing, average shipping time is 3-7 business days. Since we ship from multiple warehouses nationwide, delivery is free and we aim to get your order to you as quickly as possible.
Q: Can I return or exchange the product?
Q: Can I return or exchange the product?
A: Yes, we offer a 30-day return window from the date of delivery. Items must be new, unused, and in their original packaging. To start the return process, contact our customer service team to request a Return Merchandise Authorization. If the return is approved, we’ll provide a pre-paid shipping label. Original shipping fees are non-refundable unless the return is due to an error on our part or a product defect. For more details, please see our Refund policy
Q: Can I track my order?
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order has shipped. You can track your order status directly on our Track Order page using either your order number and email/phone number, or your tracking number.







