- - Spacious Storage: A built-in shelf beneath the tortoise enclosure provides ample space to keep all your pet's essentials neatly organized and within easy reach, helping to reduce clutter
- - Clear Viewing Panels: The tortoise habitat features large front and side acrylic windows, offering excellent visibility and allowing you to easily check on your tortoise without disturbing them
- - Cozy Shelter and Basking Area: Designed for comfort and functionality, the turtle tank features a cozy, private main compartment, while the open basking area includes a lamp stand for essential warmth and light (lamp not included)
- - Hassle-Free Cleaning: Maintenance of the turtle box is hassle-free with a built-in tray to catch waste, an openable top for quick access, and a no-roof design that makes cleaning effortless
- - Tortoise House Info: Overall Dimensions: 33.3" L x 18.7" W x 35.4" H. Main House: 16.3" W x 16.3" D, 1 Sq. ft. Basking Area: 30.1" W x 17.1" D, 3 Sq. ft. Assembly required
Features
Features
Specifications
Specifications
Package includes
Package includes
Return and Refund Policy
Return and Refund Policy
At PAWHUT, we aim to make your shopping experience as smooth and enjoyable as possible. If you are not satisfied with your purchase, we're here to help with returns and refunds.
30-Day Return Policy
All purchases may be returned for any reason within 30 days of receipt. To initiate a return, please contact our customer service to obtain a Return Merchandise Authorization (RMA) number. No restocking fees apply, but return shipping may be at the customer’s expense for buyer’s remorse.
One-year Warranty
All new PawHut products come with a one-year warranty covering material and manufacturing defects. Misuse or unauthorized modifications are not covered. Contact PawHut directly within the warranty period for claims. Products from third-party sellers may have different terms; please reach out to the seller for support.
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FAQs
Shipping, returns, and order support
Email customerservice@pawhutstore.com
Phone +1-877-644-9366
Support Hours Monday–Friday, 6am–3pm PST(Except all major holidays)
Q: How long does delivery take?
Q: How long does delivery take?
A: Orders are typically processed within 24 hours. After processing, average shipping time is 3-7 business days. Since we ship from multiple warehouses nationwide, delivery is free and we aim to get your order to you as quickly as possible.
Q: Can I return or exchange the product?
Q: Can I return or exchange the product?
A: Yes, we offer a 30-day return window from the date of delivery. Items must be new, unused, and in their original packaging. To start the return process, contact our customer service team to request a Return Merchandise Authorization. If the return is approved, we’ll provide a pre-paid shipping label. Original shipping fees are non-refundable unless the return is due to an error on our part or a product defect. For more details, please see our Refund policy
Q: Can I track my order?
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order has shipped. You can track your order status directly on our Track Order page using either your order number and email/phone number, or your tracking number.