Big happiness often comes from the smallest moments. A bouncing ball, a playful chase, and a happy pup coming back for more. The PawHut Automatic Ball Launcher brings a little extra joy to everyday fetch, with adjustable distances and random launches designed for small and medium dogs. More playful moments, more happy memories, and more reasons to wag.
Features
Features
Specifications
Specifications
Package includes
Package includes
Return and Refund Policy
Return and Refund Policy
At PAWHUT, we aim to make your shopping experience as smooth and enjoyable as possible. If you are not satisfied with your purchase, we're here to help with returns and refunds.
30-Day Return Policy
All purchases may be returned for any reason within 30 days of receipt. To initiate a return, please contact our customer service to obtain a Return Merchandise Authorization (RMA) number. No restocking fees apply, but return shipping may be at the customer’s expense for buyer’s remorse.
One-year Warranty
All new PawHut products come with a one-year warranty covering material and manufacturing defects. Misuse or unauthorized modifications are not covered. Contact PawHut directly within the warranty period for claims. Products from third-party sellers may have different terms; please reach out to the seller for support.
Every Fetch Has Its Perfect Distance.
From short retrieves to longer runs, make everyday fetch more enjoyable with flexible launch settings.
- Choose from three distances: 20 ft, 33 ft, or 46 ft.
- Adjust the distance to suit your dog's comfort and available space.
- Add a little surprise to playtime with the random launch mode.
Small Balls. Big Fun.
Thoughtfully sized for the compact launcher, these ETPU balls are ready for everyday fetch.
- Lightweight ETPU material with a textured surface for everyday play.
- Each 2.3-inch ball is sized to fit the launcher's loading system.
- Five matching balls included, so you have extras ready for play.
Get Familiar
Let your dog explore the launcher while it's switched off.
Practice the Drop
Reward your dog for placing a ball into the opening.
Start the Launch
Choose a short distance and launch while supervising.
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Fetch & Repeat
Encourage your dog to bring the ball back. Reward each successful return.
Good to Know Before You Fetch
Does my dog need training?
Does my dog need training?
Yes. Introduce the launcher gradually and reward your dog for dropping the ball into the opening. Some dogs may need several short sessions to learn.
Is the ball launcher noisy?
Is the ball launcher noisy?
The launcher makes some mechanical noise when firing, which may startle sensitive dogs at first. Introduce the sound gradually, starting at a short distance and rewarding calm behaviour.
Can I use other tennis balls?
Can I use other tennis balls?
Yes, tennis balls of the correct 2.3-inch size may work with the launcher. However, differences in weight, material, and texture may affect launch distance and consistency. We recommend the included ETPU balls for best results.
How do I charge the launcher?
How do I charge the launcher?
Recharge the built-in battery using the USB-C charging port. Charging takes approximately 5 hours, depending on the power supply.
Does it stop automatically?
Does it stop automatically?
Both models enter sleep mode after approximately 30 minutes. Refer to the manual for operation and restart instructions.
Can I use it indoors?
Can I use it indoors?
Choose a clear, suitable play area with enough distance for the selected setting. Outdoor use in a safe, open space is recommended for longer launches.
FAQs
Shipping, returns, and order support
Email customerservice@pawhutstore.com
Phone +1-877-644-9366
Support Hours Monday–Friday, 6am–3pm PST(Except all major holidays)
Q: How long does delivery take?
Q: How long does delivery take?
A: Orders are typically processed within 24 hours. After processing, average shipping time is 3-7 business days. Since we ship from multiple warehouses nationwide, delivery is free and we aim to get your order to you as quickly as possible.
Q: Can I return or exchange the product?
Q: Can I return or exchange the product?
A: Yes, we offer a 30-day return window from the date of delivery. Items must be new, unused, and in their original packaging. To start the return process, contact our customer service team to request a Return Merchandise Authorization. If the return is approved, we’ll provide a pre-paid shipping label. Original shipping fees are non-refundable unless the return is due to an error on our part or a product defect. For more details, please see our Refund policy
Q: Can I track my order?
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order has shipped. You can track your order status directly on our Track Order page using either your order number and email/phone number, or your tracking number.